Terms & Conditions for SMS & Email Communications
Effective Date:5/21/2026
By submitting your information through the New Life Solutions MS website, contact forms, admissions forms, or any other communication channel, you consent to receive communications from New Life Solutions MS regarding sober living housing, admissions, availability, recovery support resources, and related services. These communications may include phone calls, SMS/text messages, voicemail messages, and emails sent by New Life Solutions MS and its authorized representatives.
By providing your phone number and email address, you acknowledge that New Life Solutions MS may contact you using automated technology, including automated text messaging systems and prerecorded or artificial voice messages where permitted by law. Standard message and data rates may apply depending on your mobile carrier and service plan. Consent to receive these communications is not required as a condition of obtaining housing or other services from New Life Solutions MS.
You represent that the contact information you provide belongs to you, that you are authorized to receive communications at that phone number and email address, and that you are at least eighteen (18) years of age. You further agree to notify New Life Solutions MS if your contact information changes so we may continue communicating with you accurately regarding admissions, housing opportunities, or resident-related matters.
You may opt out of SMS communications at any time by replying “STOP” to any text message received from us. Once you opt out, you may receive one final confirmation message verifying your removal from future SMS communications. If you later wish to resume receiving messages, you may reply “START” or submit your information again through our website or intake process. For assistance regarding text communications, reply “HELP” or contact us directly.
You may unsubscribe from marketing or promotional emails at any time by clicking the unsubscribe link located at the bottom of our emails. Please note that even if you opt out of promotional communications, New Life Solutions MS may still contact you regarding active housing inquiries, admissions coordination, resident support, billing matters, safety notices, or other administrative communications necessary to provide services.
New Life Solutions MS values your privacy and is committed to protecting your personal information. Information collected through our website or forms may include your name, phone number, email address, IP address, and any other information voluntarily submitted by you. This information is used solely for purposes related to admissions, housing coordination, communication, customer service, internal record keeping, and improving our services and website functionality. We do not sell your personal information to third parties.
We may utilize trusted third-party service providers to assist with website hosting, communication delivery, analytics, scheduling, or customer relationship management systems. These providers are only permitted to use your information for purposes directly related to services provided on behalf of New Life Solutions MS and must comply with applicable privacy and data protection laws.
Our website may use cookies, tracking technologies, analytics software, and similar tools to improve user experience, monitor website performance, analyze traffic patterns, and better understand visitor engagement. By continuing to use our website, you consent to the use of these technologies. You may disable cookies through your browser settings at any time, though certain website features may not function properly as a result.
New Life Solutions MS provides sober living and recovery housing services and does not provide licensed medical treatment, detoxification services, psychiatric care, or clinical therapy. Members and applicants experiencing medical emergencies, mental health crises, or situations requiring immediate medical attention should contact 911 or seek assistance from a licensed healthcare provider immediately.
While we strive to ensure reliable communications and website functionality, New Life Solutions MS is not responsible for delayed or undelivered text messages, emails, voicemails, or calls resulting from carrier interruptions, internet outages, technical malfunctions, device issues, or circumstances outside of our reasonable control.
New Life Solutions MS reserves the right to modify or update these Terms & Conditions at any time without prior notice. Any updates will become effective immediately upon posting to our website. Continued use of our website or services after changes are posted constitutes acceptance of those updated terms.
If you have questions regarding these Terms & Conditions or our communication practices, please contact:
New Life Solutions MS
Mississippi, USA
769-208-3899
[Email address
[Website URL]